An Interim Incident Report logs up to 30 minutes of activity.
The objective is to record all recent table activity as seen from your perspective, up to the point of pressing the report button. This includes chat, table seating and leaving, aliases at the table, board number, table and room names etc - all automatically timed and of course 100% accurate.
This is located in the chat out area and looks like:
You receive an email with instructions on what to do next.
You then have the opportunity to review why you may be considering reporting an incident - and then, and only then, once confirmed by you, it is submitted to our existing formal process. It is NOT to be used lightly or frivolously but is there to help you and us, avoid errors and allow you to consider carefully - hence the name 'Interim' - as nothing happens until you confirm.
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